Privacy Policy

We may collect the following types of information:

1. Personal Information

   Information provided when creating or managing an account, such as:

   • Name
   • Email address
   • Organisation or institution
   • Role (e.g., instructor, student, employee)
   • Login credentials
2. Usage & Activity Data

   Automatically collected data when users interact with the Platform, including:

   • Actions taken during simulations
   • Decision inputs and responses
   • Performance metrics
   • Session analytics
   • Device information, IP address, browser type
3. Technical Data

   Data collected to ensure proper operation of the Platform, such as:

   • Log files
   • Error reports
   • Connection information
4. Institution or Organisation Data

   If an organisation provides information for onboarding or administration, such as:

   • User lists
   • Course or programme details
   • Custom simulation settings

We use collected data to:

• Provide, operate, and maintain the UniexLab platform
• Enable simulation rounds, scoring, and reporting
• Support instructors and administrators in managing sessions
• Improve user experience and learning outcomes
• Diagnose issues and enhance system performance
• Ensure security and prevent misuse
• Communicate updates, support notices, or service information

We do not sell personal data to third parties.

We may share data with:

1. Organisations Using the Platform

   If you are part of a university or company programme, your instructors, administrators, or managers may access:

   • Your simulation decisions
   • Performance results
   • Activity logs
   • Participation status
2. Service Providers

   Trusted third-party vendors who support our operations, such as:

   • Cloud hosting providers
   • Analytics tools
   • Authentication services

   All providers are required to follow confidentiality and data-protection standards.

3. Legal or Compliance Purposes

   We may disclose data if required by law, regulation, or valid legal request.

We may use cookies or similar technologies to:

• Maintain login sessions
• Improve site performance
• Analyse usage patterns

You can manage cookie preferences through your browser settings.

We take reasonable technical and organisational measures to protect your data from:

• Unauthorised access
• Loss or misuse
• Modification or disclosure

Data is stored on secure servers operated by [Hosting Provider or “industry-standard cloud infrastructure”].

No system is fully secure, but we follow best practices to safeguard information.

We retain personal information only as long as necessary for:

• Providing services
• Academic or organisational reporting
• Legal compliance

Institution administrators may request deletion of user data by contacting us at [Contact Email].

UniexLab is intended for use by universities, schools, and organisations.

If users under the age of [Minimum Age Requirement] participate, their institution is responsible for obtaining appropriate consent in accordance with local laws.

If data is processed outside your jurisdiction, we apply safeguards required by [relevant data protection regulations, e.g., GDPR, PDPA, etc.] to ensure adequate protection.

Depending on your jurisdiction, you may have rights such as:

• Access your personal data
• Request corrections
• Request deletion
• Restrict or object to processing
• Export your data (data portability)

To exercise these rights, contact us at [Contact Email].

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of these third-party websites.

We may update this Privacy Policy from time to time.
Revisions will be reflected by the “Last Updated” date at the top.

Continued use of the Platform constitutes acceptance of any changes.

If you have questions about this Privacy Policy or how your data is handled, contact us at:

[Company Name]
Email: [Contact Email]
Phone: [Contact Number]
Address: [Company Address]